These are the questions that are frequently asked by our customers; if you can’t
find an answer to your question here please do not hesitate to contact us.
Yes, we are completely independent and asynchronous; using Google Analytics or any
other analytics platform will have no impact on how FoxMetrics work.
We are not a traditional web analytics platform as we support web, desktop and mobile
applications and we are completely event-driven. See this page for more details.
[link]
Our free plan provides you with a limited amount of tokens that are free with the
basic FoxMetrics functionality, once you exceed those tokens for a month, you will
be converted to paid automatically, therefore, nothing will be lost.
Tokens are what we use to monitor and track your usage, as of this writing, a token
represents a single event that we store for your account. For example, if you send
us 10 events with a total of 100 attributes, 10 tokens will be deducted from your
account.
Yes, however, we strongly suggest that you don’t! Each application script file is
customized to fit you and we can change it at any given time as we deploy changes
constantly.
These are JavaScript variables that are globally available to the context of the
page and are used by our functions – these variables are all within the _fxm object.
Your data is processed in near real-time as we receive them, complex reports such
as funnels and segmentation might take a little longer but they should be ready
in a few minutes.
Our infrastructure is built so that we can expand vertically and horizontally and
we are ready to do so as we grow. If you are really concerned about load, please
contact us and let us know what you need and we can have a discussion about performance.
